preloader

FAQs

FREQUENTLY ASKED QUESTIONS

What kind of customers does Skystone work with?

We work with startups, small- and medium-sized businesses, large organisations, and public sector organisations, belonging to a wide range of industries such as finance, education, technology, and healthcare.

I am a One Person Company. Would Skystone work with me?

We work with companies of all sizes, from small startups to large enterprises. We do not exclude anyone merely on the basis of the number of employees or owners. In fact, we have worked with many startups over the years, some of whom have grown tremendously.

How can I get started?

An important step to get started with your project is communicating your requirements to us. After you contact us, we conduct an initial discussion to understand your requirements to quickly determine the indicative project scope and costs and identify any significant project risks.

How soon will my inquiry be acknowledged?

When you send us a query through our website’s contact form, email, or telephone, our team contacts you within one business day.

What does Skystone offer besides bespoke software development?

We offer a wide variety of professional services including consultation, software project rescue, UI/UX design, systems integration, support and maintenance, and quality assurance and software testing services.

Does Skystone advise on applications' server hosting?

All applications developed have to be hosted somewhere. We advise our customers on what hosting provider to choose along with the correct specifications for the servers.

Why should I choose bespoke software development for my business?

There is a plethora of off-the-shelf software available for different business requirements, and if you have fairly straight-forward requirements, then using an off-the-shelf software might be best for you. But if (A) you have a complex set of requirements that are beyond the scope of standard off-the-shelf solutions, or (B) you choose to invest in software development rather than paying the recurring hefty license fees for off-the-shelf solutions, then bespoke software development would be best suited for you.

How detailed a set of requirements is needed to get a project estimation for us?

Since the first step of a project estimation exercise is to fully understand the project’s requirements, we always urge our clients to provide us with as much information as possible that helps describe the project, such as the set of functional and non-functional requirements, business logic, competitive landscape, personas of end-users, wireframes etc.
We understand that you might not have all the answers when you reach out to us in the early stages, but any material that helps describe the project is welcome.

I have an idea for a software application but I don’t know a lot about the technical specifications. Can Skystone help me with that?

Software development is a highly technical process. Therefore, we do not expect you to have perfect knowledge of the technical domain. We have a team of professionals who would be happy to help you understand all the technical aspects of your project so that you can make the right decisions. We expect you to know your functional requirements, while we manage the technical side of things.We understand that you might not have all the answers when you reach out to us in the early stages, but any material that helps describe the project is welcome.

What are your software development costs?

The costs of software development vary from project to project based on various factors, such as the scope, requirements, and technical complexity. We will determine the cost of your project after a thorough discussion with you to understand your requirements and assess the scope of your project. The final cost of software development comprises four major components: Development, Project Management, Quality Assurance, and UI/UX Design.We understand that you might not have all the answers when you reach out to us in the early stages, but any material that helps describe the project is welcome.

What are Skystone’s terms of payment?

Payments are based on certain milestones. There is generally an upfront payment that is required to initiate the project followed by further payments at different stages of the product development cycle. You can expect a total of 4-5 payment milestones.We understand that you might not have all the answers when you reach out to us in the early stages, but any material that helps describe the project is welcome.

Will my software be GDPR-compliant?

In case your business operates in the EU region or has (potential) customers in the EU, we will make sure that your software product follows all the laws and rules laid out in the GDPR legislation so that you do not face any legal challenges.

What technologies do you work on?

Our team is well-experienced at working with the latest development technologies, including the following:

Frontend Technologies

  • ReactJS
  • AngularJS
  • Javascript
  • JQuery
  • HTML5
  • CSS/CSS3
  • LESS
  • Bootstrap / Bootstrap4

Backend Technologies

  • PHP
  • Javascript
  • C#
  • Java
  • Python
  • GoLang

Databases

  • Microsoft SQL Server
  • MySQL
  • PostgreSQL
  • MongoDB

Frameworks & Libraries

  • Blazor
  • .NET Core
  • .NET Framework
  • NodeJS
  • ExpressJS
  • Django
  • Flask
  • Laravel
  • Yii / Yii2
  • Symfony
  • Typescript
  • Spring / Spring boot

What is Skystone's policy to ensure confidentiality?

We understand the importance of protecting the valuable information you entrust us with. As per our policy, we sign a non-disclosure agreement (NDA) with you that legally binds us to hold all the information, including any propriety or project-related information exchanged during sales inquiries or over the course of our contract, in strict confidence. You can go through our complete privacy policy for more details.